<p>The self-paced program includes pre-recorded lessons and access to all of the same materials and resources as the live instructor-led program. However, the self-paced program does not include a money-back guarantee. We recommend students to take the instructor-led program as it ensures you stay on top of your studies, is more engaging, and you get access to the money-back guarantee just in case you don’t pass your exam.</p>

The self-paced program includes pre-recorded lessons and access to all of the same materials and resources as the live instructor-led program. However, the self-paced program does not include a money-back guarantee. We recommend students to take the instructor-led program as it ensures you stay on top of your studies, is more engaging, and you get access to the money-back guarantee just in case you don’t pass your exam.

What’s the difference between the self-paced program and the live instructor-led program?

How does your money back guarantee work? (MBG)

When will I receive my course materials?

What's the difference between SHRM & HRCI?

I already have the books, can I purchase just the classes?

When is orientation for my certification prep course?

Need my invoice after having purchase an HR.com Certification Prep Course

Where do I go to take the practice tests?

Will I receive a physical textbook, or is it just digital? What about flashcards?

Should I take an Instructor-Led course or a Self-Paced eLearning course?

Where do I view the schedule to enrol in an upcoming class? 

How do I make up a class if I've missed one?

Which exam should I take?

Which exam am I eligible for?

When is the SHRM testing window?

How can I receive an invoice?

How can I learn more about certification?

I just enrolled, what should I do next?

How do I send in a request for the money-back guarantee

Can I take this prep course and get HRCI and SHRM certified?

What’s the difference between the 8-week program and the 16-week program?

I have a full schedule and won’t be able to commit to attending weekly lessons. What course should I take?

What’s the difference between bundling with HR Prime and not?

Is the HR Prime membership automatically renewed?

I’m trying to change careers and go into HR, what certifications should I take?

What’s the difference between purchasing through HR.com or HRCI?

When i purchase an exam voucher from HR.com, I have 180 days to take the test. Is that from the date it was purchased, or the date the course is completed.

I'm looking at mentions 'SHRM-specific'. Does that mean its more focused on SHRM rather than PHR?

The current PHR exam content outline encompasses 7 functional areas. The upcoming version, however, will include 5 functional areas. Does your 2024 print edition no longer cover the functional areas excluded from the new ECO?

I need to postpone or defer my studies.

Certification Prep Courses

How can we help you today?