<p>Mon-Thu 8:30 am - 7 pm ET; Friday 8:30 am - 6 pm ET</p>


Mon-Thu 8:30 am - 7 pm ET; Friday 8:30 am - 6 pm ET

What are the hours for Prime Support Line?

Where can I see my credits?

How do I renew Prime? 

How do I become a mentor?

Is there an extra cost to attend your virtual events?

What is Prime HR Elite?

When will I receive my Welcome Kit?

I am a Prime member.  How do I get more than 5 HRCI or SHRM credits?

Where do I find Prime membership pricing?

Is HR.com Prime for all countries?

Is there a fee to become a mentor or mentee?

How do I find a mentor?

How do I access Prime?

Can you show me how to use HR.com Prime?

I get an error when I access Prime.

Is Prime and recertification membership the same?

Do you have group discounts?

How does One donation work?

Are live events free with Prime HR Elite?

What is Prime HR Pro?

The Renew Now button is not working

Where do I sign up for legal updates and alerts with HR.com Prime?

Do you ship the actual posters and notices?

Will my Prime membership auto-renew?

I am a former NCHRA member and need proof of NCHRA membership

What is included in the Welcome kit?

What is Basic HR?

Does Prime have a Book Club?

Does Prime come with Rocket Lawyer or legal assistance plan?

What is 1:1 networking

Do I still qualify for Military pricing, if my spouse is/was in the Military

Do you still have the Mentoring program?

I cannot access the Mentoring program

Why do I need to provide a profile picture?

I have a Prime membership.  However in My Access, prime is locked

I have a Prime membership.  I am unable to access Prime.

How is my selected charity notified of my donation with Prime membership?

When will registration for HRWest open?

I do not see an agenda or speaker information for HRWest

Can I still access old Prime / HR360?

What happened to my work/files in (old) Prime/HR360?

Can I still get access to my work/files in (old) Prime/HR360?

I do not have access to some of the apps and tools

I no longer have access to the following apps - HR Self Assessment Tool, Job Description Builder, FMLA Advisor,  Federal Poster Advisor, Employee Handbook Builder

Why did we switch to the New Prime portal?

I was not informed of the change to the new portal

Does HR.com own Zywave?

Why do I have to open an account at Zywave?

Why are there so many steps to open an account with Zywave

What is Prime HR Plus?

The link in the HR notification updates and alerts takes me to HR360 login page

I cannot access Prime

I get errors when I access Prime

I cannot access HR Hotline

How can I still access HR Hotline?

Why was HR Hotline removed?

How or where can I get HR Hotline?

HR.com Prime Memberships

How can we help you today?