<p>Learners enrolled in the instructor-led PHR/SPHR/SHRM-CP/SHRM-SCP course or instuctor-led aPHR course may be eligible to get their money back if they fail the exam and meet the following eligibility requirements: 1) Earn at least 80% on all HRCP practice tests before taking the exam; 2) Attend at least 80% of the live classes; 3) Take the exam through HRCI or SHRM within 90 days of the course completing; 4) Read the Guide for Successful Exam Preparation from HRCP</p>


Learners enrolled in the instructor-led PHR/SPHR/SHRM-CP/SHRM-SCP course or instuctor-led aPHR course may be eligible to get their money back if they fail the exam and meet the following eligibility requirements: 1) Earn at least 80% on all HRCP practice tests before taking the exam; 2) Attend at least 80% of the live classes; 3) Take the exam through HRCI or SHRM within 90 days of the course completing; 4) Read the Guide for Successful Exam Preparation from HRCP

How does your money back guarantee work? (MBG)

When will I receive my course materials?

What's the difference between SHRM & HRCI?

I already have the books, can I purchase just the classes?

When is orientation for my certification prep course?

Need my invoice after having purchase an HR.com Certification Prep Course

Where do I go to take the practice tests?

Will I receive a physical textbook, or is it just digital? What about flashcards?

Should I take an Instructor-Led course or a Self-Paced eLearning course?

Where do I view the schedule to enrol in an upcoming class? 

How do I make up a class if I've missed one?

Which exam should I take?

Which exam am I eligible for?

When is the SHRM testing window?

How can I receive an invoice?

How can I learn more about certification?

I just enrolled, what should I do next?

How do I send in a request for the money-back guarantee

Can I take this prep course and get HRCI and SHRM certified?

What’s the difference between the 8-week program and the 16-week program?

I have a full schedule and won’t be able to commit to attending weekly lessons. What course should I take?

What’s the difference between the self-paced program and the live instructor-led program?

What’s the difference between bundling with HR Prime and not?

Is the HR Prime membership automatically renewed?

I’m trying to change careers and go into HR, what certifications should I take?

What’s the difference between purchasing through HR.com or HRCI?

When i purchase an exam voucher from HR.com, I have 180 days to take the test. Is that from the date it was purchased, or the date the course is completed.

I'm looking at mentions 'SHRM-specific'. Does that mean its more focused on SHRM rather than PHR?

The current PHR exam content outline encompasses 7 functional areas. The upcoming version, however, will include 5 functional areas. Does your 2024 print edition no longer cover the functional areas excluded from the new ECO?

I need to postpone or defer my studies.

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